AIT’s Commitment to Privacy

Because your personal protection and privacy is critically important to us, AIT Worldwide Logistics provides the following explanation of our safe and secure online information practices and the choices made available to customers in the ways their personal information is collected and utilized. This notice can be found on our homepage and at every point where personal information may be requested.

Protect Your Password

Use a strong password, not one based on common words or easily guessed terms, such as birthdays or first names. Never write down your password or share it with others.

The Information We Collect

This privacy notice applies to all data collected or submitted on the AIT Worldwide Logistics website and its integrated web-based technology tools. Outside of traditional tracking and tracing processes, you will use these customized web pages to schedule your home deliveries and gain instant access to comprehensive shipment visibility. The type of personal information collected includes the following:

Name
Address
Email address
Phone number


On other pages or web-based portals in AIT’s secure online system, you may be required to submit information about other individuals or companies. For example, if you create a shipment online, you will be prompted to submit the recipient's address and contact coordinates. In this circumstance, the type of personal information collected includes the following:

Name
Address
Email address
Phone number

The Way We Use Information

We use the information you provide about yourself to complete your shipment – we do not share (unless required by law) it with outside parties except to the extent necessary to complete your delivery.

We use the information you provide about someone else when creating a shipment to transport the product and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that delivery. We use return email addresses to confirm appointment delivery scheduling, transmit reports and respond to the emails we receive. Such addresses are not used for any other purpose, are not shared with outside parties and will only be used to correspond with customers about a particular shipment. Finally, we never use or share the confidential information provided to us online in ways unrelated to the ones described above.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information

You can access the personally identifiable information collected in our online shipping system by logging into our secure site. We use this procedure to better safeguard your online protection. In addition, you can correct identity information errors by sending us a request at [email protected].

To protect your privacy and security, we will also take reasonable steps to verify your personal identity before granting access or making corrections. AIT does not request, via unsolicited mail or e-mail, personal information. We will not ask you in an unsolicited telephone call or e-mail for your password.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-669-4248 or send us an email at [email protected]